Gram Gram — Terms of Use
Last updated: 8 November 2026. If a translation differs, this English version prevails, except where local law requires the local language.
1. Parties
These terms are between you and Servet Dağ ("we"), the independent developer of Gram Gram, based in Denmark. Contact: merhaba@gramgram.app. Apple's Licensed Application End User License Agreement (Standard EULA) also applies; these terms supplement it.
2. What Gram Gram is — and isn't
Gram Gram helps you track, in grams, the gold you own and the money you choose not to spend, and guides you to buy gold yourself at your bank or a jeweller. Gram Gram does not sell gold, hold money, take deposits, execute trades or act on your behalf. Any purchase is between you and your bank, jeweller or dealer.
3. No account; your data
There is no account for personal use (shops that claim their page sign in with Apple; see §6). Your data is stored on your phone; optional backup and family sharing are end-to-end encrypted. Keeping your phone, recovery code and family codes safe is your responsibility. A lost recovery code cannot be recovered by anyone.
4. Prices and forecasts — not investment advice
- Prices shown are reference prices from public sources with their source and time (e.g. a central bank's daily close, a world gold price converted with ECB exchange rates). They are not live trading prices; banks, jewellers and dealers charge different prices (spreads, making charges, taxes).
- Forecasts (e.g. "in 10 years") are calculations from historical data, shown as a range. They are not guarantees; gold can lose value; past performance does not indicate future results.
- Nothing in Gram Gram is investment, financial, tax or legal advice, or a recommendation to buy, sell or hold anything. Gram Gram is not a licensed investment adviser in any country (including under Türkiye's Capital Markets Law No. 6362, the EU's MiFID II, the UK's FSMA, the US Investment Advisers Act or Canadian securities laws).
5. Gram Gram+ and shop plans
The core app is free, including the Kuyumcular tab.
Gram Gram+ is sold two ways: a yearly subscription with a 1-month free trial, or a one-time lifetime purchase. Both work with Family Sharing. Plus includes up to 1 GB of photo backup; without Plus, 30 photos are backed up. Gram Gram+ does not remove the ad in the Kuyumcular tab. Storage limits may change with 30 days' notice; photos already backed up always stay.
For shops: Basic is free: claiming and verifying the shop, the verified badge, hours, prices and WhatsApp. Pro is a yearly subscription with the first 3 months free; it adds stories, a showcase of up to 30 items, a cover photo and anonymous stats. Ad packs are prepaid for 30 or 90 days and never renew automatically.
Everything is sold through Apple at the price shown before purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the period, including a free trial; manage or cancel in iPhone Settings › Apple Account › Subscriptions. Refunds and statutory withdrawal rights are handled by Apple under its terms and your local law.
A one-time Gram Gram+ purchase gives Plus for as long as the app is offered, on your Apple Account and family.
6. Jewellers and business content
The Kuyumcular tab is free for everyone and shows every real jeweller from Apple Maps, claimed or not. Shop information comes from Apple Maps or from the shop. Verified shops show a badge and their own information. Claimed shops are responsible for their prices, products, stories and offers. Purchases are between you and the shop. There is one ad slot, in the Kuyumcular tab, always labelled "Ad"; ads are prepaid local packs bought by verified shops, always about gold (a gold deal, a discount or the shop's gram price), never other products. Everyone sees it, with or without Gram Gram+; you can hide one shop's ads with a long press. Lists and maps are always ordered by real distance — paying never moves a shop up. Report inappropriate content in the app: reports are anonymous, the shop never sees who reported, and every decision is logged.
If you claim a shop: you must be its owner. Verification uses Sign in with Apple, an e-Devlet barcoded document (Vergi Levhası or Esnaf Sicil) and a location check at the shop; the Privacy Policy explains what is kept and for how long. One tax number can have one shop page. A fake shop or misleading prices mean the page is removed. You can delete the business account in the app at any time: your page goes back to Apple Maps data at once and your own content is deleted within 30 days. When Pro ends, Pro content is hidden and kept for 90 days in case you subscribe again; your Basic page stays.
7. Acceptable use
Use Gram Gram lawfully. Don't disrupt, overload, reverse-engineer or misuse the app or our servers, or try to access others' data. If you record other people's names (e.g. in the gold book), use them only for your own personal records and respect their privacy.
8. Intellectual property
The Gram Gram name, character, designs and software belong to us. You get a personal, non-transferable licence to use the app. Your data is yours.
9. Liability
We build Gram Gram carefully but provide it "as is", without a promise of uninterrupted or error-free operation. To the extent the law allows, we are not liable for losses from price differences, decisions you make based on prices or forecasts, a lost recovery code or a lost device. Nothing in these terms limits liability that cannot be limited by law (e.g. for intent or gross negligence) or your mandatory consumer rights.
10. Changes and ending
We may update the app and these terms; the date above changes and important changes are shown in the app. You can stop using Gram Gram at any time and delete all data in Settings › Your data.
11. Law and disputes
These terms are governed by Danish law. You still keep the mandatory consumer protections of the country where you live and may use your local courts and consumer bodies (e.g. Türkiye: Consumer Arbitration Committees; EU: national consumer authorities). Please contact us first so we can try to resolve it.